Privacy policy

We keep our privacy policy straightforward: we only collect the essential information required to fulfill your orders, build your custom gear, and deliver packages to your door.

What We Collect

  • Contact & Shipping Information: Your name, delivery address, billing address, email address, and phone number (if provided).
  • Order Details: Information regarding the specific hardware, custom components, or decals you purchase, along with custom design specifications.
  • Device & Session Data: Basic technical data provided automatically by your browser when visiting our store, including IP address, device type, and essential cookies required for site functionality.

How We Use Your Information

  • Processing transactions and secure payment verification.
  • Manufacturing, packaging, and shipping your items.
  • Generating carrier shipping labels and sending tracking updates or customer support communications.
  • Preventing fraudulent transactions and maintaining site security.

What We Do Not Do

We do not sell, rent, trade, or share your personal information with third-party marketers or data brokers. Period.

Essential Cookies & Platform Security

  • Shopify Hosting: Our store is hosted on Shopify. Your data is stored securely behind firewall-protected servers, and financial transactions are encrypted using industry-standard SSL technology.
  • Cookies: Shopify uses essential cookies and similar technology to keep track of items in your shopping cart, remember browser sessions, and ensure our storefront operates smoothly.

Third-Party Service Providers

We only share your information with trusted third-party service providers who directly assist in operating our store and fulfilling your orders:

  • Payment Processors: Secure gateways (such as Shopify Payments, Shop Pay, or PayPal) process your payment information. We never store or have direct access to your full credit card numbers.
  • Shipping Carriers: Delivery services (such as USPS, UPS, or international DDP shipping partners) receive your name and shipping address solely to calculate rates and deliver your packages.

Data Retention & Customer Rights

We retain basic order and billing information for our business records, customer support history, and legally required accounting/tax purposes. If you would like to request access to, correct, or delete any personal information we hold about you, please contact us through our store contact page.